Last updated: 11 November 2026
This policy explains how PricedRight uses personal information collected through this website. It covers the website only. The PricedRight app is covered by the agreement we have with each charity that uses it.
Who we are
PricedRight provides pricing software for charity shops in the UK. We are the controller of the personal information described here. If you have any questions, email us at hello@pricedright.app.
What we collect
When you fill in our demo or quote form, we collect your name, email address, charity name, number of shops and anything you write in your message.
Like most websites, our hosting provider also keeps short-term technical logs, such as IP addresses and the pages requested, to keep the site secure and working.
How we use it
- To reply to your enquiry, arrange a demo or send a quote.
- To keep a record of our conversation if your charity becomes a customer.
- To keep the website secure and protect it from spam.
Our lawful basis is legitimate interests: responding to people who contact us and running a secure website. We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who we share it with
We use a small number of trusted providers to run the website, and they only process information on our behalf:
- SiteGround, which hosts this website.
- Resend, which delivers the emails sent by the website, from servers in the EU.
If any of these providers process information outside the UK, they do so under safeguards approved under UK data protection law.
How long we keep it
We keep enquiries for up to two years after our last contact, unless your charity becomes a customer, in which case we keep them for as long as we work together.
Cookies
This website does not use advertising or tracking cookies. WordPress may set a small number of strictly necessary cookies, for example if you leave a comment.
Your rights
Under UK data protection law you can ask to see the information we hold about you, and ask us to correct it, delete it or stop using it. To do this, email hello@pricedright.app. We will reply within one month.
If you are unhappy with how we have used your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.